... Costello, and Mike Bell, for their valuable insight, thoughts, and feedback both before and during the writing of this manuscript; Allie McArthy, for her technical sup-port, advice, and editing; and ... industrial engineers, and first-line supervisors can also benefit from this material. The book provides tools and techniques that can be used for both high-volume/low-mix and low-volume/high-mix ... not-for-profit organization offering a full range of programs and materials focusing on individual and organizational education, standards ofexcellence, and integrated resource management topics. These resources,developed...