... for their love andtheir tolerance when I excused myself from the dinner table, so manyevenings, and announced that I was going back to my office to work on the book, again and again and again, ... presenting each concept in the traditional mode ofother management books, or in the accepted academic format of re-search papers with statistics and an annotated bibliography, I have chosen a narrative ... postulated a relationship between in- formation systems and the “people systems” that build and maintainthem, in an editorial and subsequent conference paper for the Associa-tion of Computing Machinery.3Back...