... or more of the following: the California Person-ality Inventory, the NEO-PI-R, the Meyers-Briggs Type Indicator, the Wechsler Adult Intelligence Scale (or some of its subtests), the Wonderlic ... helping the manager gain a fuller and more objective un-derstanding of the nature of the issue and what the manager can do to enhance the individual's effec-tiveness. Often the problem ... approximate the challenges of the ac-tual situations. Third, work together to set spe-cific goals about when they will use their new skills. Finally, help people reflect on their expe-riences so they...