... Engine for facto-ries layout, Procter & Gamble for marketing, Deere and Company for infor-mation technologies management, Texas Instruments for strategyimplementation, and L.L. Bean for ... Komatsubecame models for quality control, American Express for invoicing, Ameri-can Hospital Supply for inventory management, AT&T and Hewlett-Packard for research and development, Ford Motor and ... much to Cisco’s dismay.4.3 Finding information about competitors 123Table 4.2 Information Sources Used for Competitive PurposesType of InformationInformation Source Sales Finance Industry...