... 16,195,500Returns % –3 .3% –3 .3% –3 .3% –3 .3% –3 .3% –3 .3% –3 .3% –3 .3% –3 .3% –3 .3% –3 .3% –3 .3% NAReturns and Refunds –3 8,250 –4 1,550 –4 0,500 –4 0,350 –3 9,825 –4 5,075 –4 5,375 –4 7,400 –4 6,575 –5 1,750 –5 2,575 –5 0,625 ... 4,8094,811 4,833 4,910 5,001 5,054 5,0104,950 58,041Variance –8 .6% –7 .9% –7 .8% –9 .8% –9 .0% –1 1.8% –1 4.8% –1 8.7% –2 2.6% –2 3.4% –2 2.7% –2 1.8% –1 5.1%Employee Bonuses2002 Budget10,000 0 0 00 20,000 ... 15,2524042.6% 14,873 –3 79 –2 .5%COST OF SALESProduct 11,512 1,514 –2 –0 .2% 1,436 –7 8 –5 .2%Product 21,900 1,984 –8 4 –4 .2% 1,805 –1 79 –9 .0%Product 348648420.4%462 –2 2 –4 .6%TOTAL COST OF...