... of the project management processes of initiating, planning, executing, monitoring and controlling, and closing (Project Management Body of Knowledge, 2004, pp. 38). Project management is recognized ... developing and following a standard way of doing things. In project management, best practice is a general term that includes: • Guidelines; • International standards. Both standards and guidelines ... processes organized in five basic process groups and nine knowledge areas. The five process groups are: Initiating, Planning, Executing, Controlling and Monitoring, and Closing. The nine knowledge...