... respondents howthey perceived the programme and its pros and cons, which the success factors are, if and whythey have succeeded, their view on the nature of knowledge, the way they manage the system ... transfer, and whether and how this influences success or the antecedent factors of cognition, organization and motivation.METHODOLOGYThis is a case study, and the object of study is the transfer of ... chain of hotels or super-markets, a software vendor or a consulting com-pany, regardless of the nature of knowledge. The method of analysis is generalization to theory, and given the level of...