Tài liệu Hiring and Keeping the Best People 8 doc

... her attitude. 48 Hiring and Keeping the Best People HBE001_ch2_.qxd 10/02/2002 11:33 AM Page 48 Southwest’s approach to hiring is part of the corporate DNAcreated by its founder and retired CEO, ... 2-2, and 2-3: application of expertise, working with people, and control and influence. Since these interests can be very useful inevaluating the “fit” between job candidates and the positions theyaspire ... journalism, and advertis-ing—where these are viewed as regular and important skills.These people tend to be the volunteers who write up the proj-ect proposal or make the new product presentation to the...

Tài liệu Hiring and Keeping the Best People 23 doc

... segments, 88 –90company examples, 79 81 cultural expectations and, 67customer satisfaction and, 62–63defection detection, 83 , 84 demographics and, 66, 67fdiversity challenges, 69–74economic and ... on the Secretary of Labor’s Commission on Workforce Quality and Labor Market Efficiency from 1 988 –90 and was recently named byVault.com as one the twenty-five most important people working in the ... gives interviewers and interviewees the tech-niques to master the interview process. He explains how to prepare for aninterview, ask the right questions and avoid the wrong ones, and makedecisions.Recruiting“Online...

Tài liệu Hiring and Keeping the Best People 2 doc

... to their company and to themselvesto treat hiring with the greatest attention and to be as deliberate aspossible in identifying and engaging the best possible people. DavidOglivy summed up the ... to all the usual suspects: the mis-hire’scompensation and cost of maintenance, the initial hiring cost, sever-ance expenses, the costs associated with hiring and training areplacement, and so ... Hiring and Keeping the Best People HBE001_fm_.qxd 10/02/2002 11:27 AM Page ixThis Page Intentionally Left BlankIntroductionThis book explains the essentials of what managers and businessowners...

Tài liệu Hiring and Keeping the Best People 3 doc

... the job and the candidate’s qualifications.Tips for Finding the Right PersonHBE001_ch1_.qxd 10/03/2002 2:47 PM Page 8 The Hiring Process 9 The cover letter and résumé are the candidate’s first ... deter-mine whether the organization can afford the time needed foron -the- job learning.Personal CharacteristicsPersonal characteristics can indicate how the candidate will ap-proach the job and how ... patient and formal, demonstratingcareful, cautious, detail-oriented behavior. For a sales manager,high extroversion and low formality may be desirable.4 Hiring and Keeping the Best People HBE001_ch1_.qxd...

Tài liệu Hiring and Keeping the Best People 5 docx

... PM Page 1920 Hiring and Keeping the Best People • Control the situation. It’s your show.• Don’t buy first impressions. Most people make up theirminds about an applicant within the first ten ... legal and illegal interview questions, see Appendix C,“Legal Landmines in Hiring, ” at the endof this book.Evaluating the CandidatesOnce you’ve interviewed all the candidates, you and others ... was Jack best at?”;“What did his subordi-24 Hiring and Keeping the Best People HBE001_ch1_.qxd 10/03/2002 2:47 PM Page 24nates like best about him?”;“What did they like least?”;“Arethere any...

Tài liệu Hiring and Keeping the Best People 22 pdf

... the best company to work for in the UnitedStates.Stauffer, David. “Cultural Fit:Why Hiring Good People Is No LongerGood Enough,” Harvard Management Update, March 19 98. Searches forgood candidates ... Christensen, and Jessica DeGroot,“Work and Life: The End of the Zero Sum Game,” Harvard Business Review76, no. 6 (November–December 19 98) : 119–129.4. Ibid., 121.5. Ibid., 122.6. Ibid., 124.7. See the ... the correct match for the firm’s culture and values is at least as important as finding someone with the correct skill set .The article also offers somesuggestions for handling the search process.Cost...

Tài liệu Hiring and Keeping the Best People 1 ppt

... Title: Hiring and keeping the best people. II. Harvard Business School. III. Series.HF5549.5.S 38 H37 20026 58. 3'1—dc212002010627 The paper used in this publication meets the requirements of the ... DataHarvard business essentials. Hiring and keeping the best people. p. cm.— (The harvard business essentials series) Includes bibliographical references and index.ISBN 1-5 785 1 -87 5-X (alk. paper)1. Employee ... the Best People Defining Job Requirements 2Recruiting Promising Candidates 7Interviewing 10Evaluating the Candidates 21Making the Decision and Offer 25Don’t Forget Process Improvement 28 Summing...

Tài liệu Hiring and Keeping the Best People 4 pptx

... yourself and tell the candidate something about yourself. Explain the struc-ture of the interview:12 Hiring and Keeping the Best People HBE001_ch1_.qxd 10/03/2002 2:47 PM Page 12 The Hiring Process ... organization.Remember to target the features of your organization that are most likely to appeal to the candidate.16 Hiring and Keeping the Best People HBE001_ch1_.qxd 10/03/2002 2:47 PM Page 16 The Hiring Process ... advance, you can assure yourself and the decision-making team that all key points are covered, and that all candidates respond to them. The unstructured element of the The Hiring Process 11HBE001_ch1_.qxd...

Tài liệu Hiring and Keeping the Best People 6 ppt

... step.•Interviewing. The interview process aims to provide both the interviewer and the job candidate with an opportunity toobtain the information they need to make the best possibledecision .The best interviews ... toall candidates, and these provide a common base of comparison and evaluation later.•Evaluating the candidates. Once all candidates have been inter-viewed, the people involved in the hiring ... organize the interview notes and recollec-tions of many people. •Making a decision and offer. The last step of the hiring processis making the decision and extending a job offer.Always aim The Hiring...

Tài liệu Hiring and Keeping the Best People 7 pptx

... AM Page 38 •when the candidate pool is small and known to management•when the requirements of the open position and the compe-tencies of the successful candidate are clear•when the position ... of the HarvardBusiness Review, Claudio Fernández-Araóz, himself an executivesearch professional, cites other instances when these services are notneeded:3 38 Hiring and Keeping the Best People HBE001_ch2_.qxd ... encountered on the job. The candidate is expected to respond with one or more40 Hiring and Keeping the Best People HBE001_ch2_.qxd 10/02/2002 11:33 AM Page 40well-reasoned solutions to the problem....

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