WCS tells me AP is down but it up Starthorn 83 posts since Nov 19, 2008 I reset the ap and it didnt change anything When I go into wcs under configure/access points it tells me my ap is down The controller tells me its up and it looks good In wcs it even lets me click on the so called down 1131 ap and make changes to it It wont let me delete the AP from the list in wcs It gives me the message: Please select AP's that are not associated How can I fix this? eric_garnel@idx.com 46 posts since Feb 6, 2001 Re: WCS tells me AP is down but it up Sep 11, 2009 12:37 PM try the following: turn off the AP so that it is no longer associated with a controller Try to delete it from WCS See if you can re-add it to WCS after it associates to a controller Lucien Avramov 1,421 posts since Feb 7, 2008 Re: WCS tells me AP is down but it up Sep 11, 2009 1:04 PM Before doing that, just a refresh config from controller on the WCS and click delete to not retain the previous settings in WCS Postings may contain unverified user-created content and change frequently The content is provided as-is and is not warrantied by Cisco WCS tells me AP is down but it up Starthorn 83 posts since Nov 19, 2008 Re: WCS tells me AP is down but it up Sep 23, 2009 5:22 AM I tried both ways but it didnt work I was able to delete the ap once I shut down the port on the switch but it still said it was down when I turned it back on Also in the controller It is telling me that the ap has been up for 11 d, 17 h 12 m 13 s I just turned it on ericgarnel 810 posts since Jun 9, 2004 Re: WCS tells me AP is down but it up Sep 23, 2009 7:18 AM Sounds like a corrupt db in WCS you have a backup that you can restore from? Also, you may want to open a TAC case Lucien Avramov 1,421 posts since Feb 7, 2008 Re: WCS tells me AP is down but it up Sep 23, 2009 10:00 AM I wouldnt recommend to open a tac case at this stage things to try : Remove and re add the controller in WCS and see if that helps Run from the CLI of WCS server, from the wcs\bin folder: dbadmin checkschema Starthorn 83 posts since Nov 19, 2008 Re: WCS tells me AP is down but it up Oct 6, 2009 4:22 AM whats involved with removing the adding the controller? Would you be able to point me at some documentation? Postings may contain unverified user-created content and change frequently The content is provided as-is and is not warrantied by Cisco WCS tells me AP is down but it up Also, I have controllers The first is used for all the aps, the 2nd is used for fail over I would only need to remove the 1st controller right? Lucien Avramov 1,421 posts since Feb 7, 2008 Re: WCS tells me AP is down but it up Oct 6, 2009 10:56 AM Clear database conflicts, corruption That operation does not impact your production You can remove and re add both, it wont be a problem Lastly, run a db check as indicated in my previous post Stop WCS on the server, run the dbadmi checkschema command from CLI : in WCS_FOLDER\bin Then restart WCS service (start, program files, wcs, start wcs) Starthorn 83 posts since Nov 19, 2008 Re: WCS tells me AP is down but it up Oct 7, 2009 4:19 AM Where I go to clear the database conflicts ? I just removed our first controller from WCS The aps seem to be running fine still I can't get the controller back on When I enter in the same information I recorded from when the controller was added, It tells me "No response from device, check SNMP communities, version or network for issues" Postings may contain unverified user-created content and change frequently The content is provided as-is and is not warrantied by Cisco WCS tells me AP is down but it up Starthorn 83 posts since Nov 19, 2008 Re: WCS tells me AP is down but it up Oct 7, 2009 9:48 AM I managed to get the controller back on the WCS How I clear the database like you said? Is it done on the WCS or the controller? removing and readding the first controller that the AP in question was on didnt fix the issue of WCS telling me the AP is down Lucien Avramov 1,421 posts since Feb 7, 2008 10 Re: WCS tells me AP is down but it up Oct 7, 2009 9:49 AM After you re-added the controller you still have the issue? If so, remote desktop on WCS server and follow the dbadmin commands I indicated earlier in this post Starthorn 83 posts since Nov 19, 2008 11 Re: WCS tells me AP is down but it up Oct 7, 2009 9:53 AM didnt fix it for me once I remote into the server where I type the commands you gave me? Lucien Avramov 1,421 posts since Feb 7, 2008 12 Re: WCS tells me AP is down but it up Oct 7, 2009 9:55 AM 1.Stop WCS on the server, (start -> program files -> WCS) 2.run the dbadmin checkschema command from CLI : in WCS_FOLDER\bin Postings may contain unverified user-created content and change frequently The content is provided as-is and is not warrantied by Cisco WCS tells me AP is down but it up 3.Then restart WCS service (start, program files, wcs, start wcs) Postings may contain unverified user-created content and change frequently The content is provided as-is and is not warrantied by Cisco