7 ways soft skills power organizational performance

How Soft-Skills Power Organizational Performance How soft-skills power organizational performance bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance Rusty Lindquist Michelle Reed VP Strategic HR Insights Chief Marketing Officer BambooHR SkillSurvey bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance High Conceptual Age (creators and empathizers) Information Age Affluence Technology Globalization (knowledge workers) Abundance Automation Asia Industrial Age (factory workers) Agricultural Age (farmers) Dan Pink A Whole New Mind Low 18th Century bamboohr.com 19th Century 20th Century 21st Century skillsurvey.com How Soft-Skills Power Organizational Performance Hard Skills Skills that are learned to perform a specific job function and are more easily identifiable and quantifiable Mostly about “what you know” bamboohr.com Soft Skills VS Skills that are less tangible, and more associated with one’s traits or personality, that determine how we interact Mostly about “how you act” skillsurvey.com How Soft-Skills Power Organizational Performance EQ Emotional intelligence (EQ) is the “something” in each of us that is a bit intangible It affects how we manage behavior, navigate social complexities, and make personal decisions that achieve positive results Emotional intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships Travis Bradberry Author, Emotional Intelligence 2.0 bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance Soft Skills: What are they? bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance Soft Skills: An Economic Necessity bamboohr.com skillsurvey.com –Ram Charan Best-selling Author, World-renowned Business Advisor –Bersin by Deloitte How Soft-Skills Power Organizational Performance According to CareerBuilder: 77% of employers believe that soft skills are just as important as hard skills Almost 20% said they were more important than hard skills bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance True Predictors of Success Proficiency in a short list of competency areas, which focus on soft skills, are the true predictors of success in almost every job Professionalism Interpersonal Skills Problem Solving and Adaptability Personal Value Commitment Managing Others Leadership bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance Soft skills are important Resumes, interviews, personality assessments bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance Soft skills are important Resumes, interviews, personality assessments bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance Feedback related to past work performance is the single best predictor of future job success bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance “When the criterion was academic achievement or job performance, other-ratings yielded predictive validities substantially greater than and incremental to self-ratings.” Connelly & Ones, 2010, p 1092 “Nothing in the science of prediction and selection beats observing actual performance in an equivalent role.” Peter Cappelli, Director, Center for Human Resources, The Wharton School bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance A Different Approach Job Specific Insights from References Better Compliance More Informed Hiring Decisions bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance Studies and Published Reports are Proof bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance Bottom-Line: Soft Skills Matter bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance “ While leaders need analytical competencies such as those associated with strategy, finance and all the planning processes, research on Emotional Intelligence suggests it is increasingly the "soft" skills that differentiate those who are highly successful from those who just get by - “What makes a leader” HBR bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance “ What can’t be replaced in any organization imaginable in the future is precisely what seems overlooked today: liberal arts skills, such as creativity, empathy, listening, and vision These skills, not digital or technological ones, will hold the keys to a company’s future success And yet companies aren’t hiring for them This is a problem for today’s digital companies, and it’s only going to get worse - Tom Perrault, Chief People Officer bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance Soft-Skills Identification & Hiring bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance Soft-Skills Alignment bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance Soft-Skills Development bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance Thank you! Follow BambooHR and SkillSurvey on social media: bamboohr.com/blog | skillsurvey.com bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance Questions? BambooHR Receive a free job posting on our ATS and full HRIS for one week We will contact everyone within the next few days to set this up SkillSurvey Download our free eBook: Soft Skills, Hard Benefits: Assessing the key predictors of successful hires bamboohr.com skillsurvey.com ... How Soft-Skills Power Organizational Performance bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance Soft Skills: Cultural Fit bamboohr.com skillsurvey.com How Soft-Skills. .. bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance Soft Skills: What are they? bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance Soft Skills: An... skillsurvey.com How Soft-Skills Power Organizational Performance “Soft Skills” proficiency: the truest predictors of success bamboohr.com skillsurvey.com How Soft-Skills Power Organizational Performance