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System Integration Mini Case Studies © 2010 Case Study 3: Data Integration Shawn A Butler, Ph.D Senior Lecturer, Executive Education Program Institute for Software Research Carnegie Mellon University Presentation Integration  The dashboards allowed the company to make informed decisions about human resource and payroll issues  The dashboards created by the integration team are working well, but now ACME staff want greater flexibility in using both applications  The company also wants to minimize data entry inefficiencies and human error mistakes © 2010 CMU-ISR Problem  When the payroll staff enter data into the payroll system, the human resource staff have to also enter some of that data  Frequently, payroll finds out that there is a new employee when they complain that they haven’t gotten paid  The Human Resources Department needs some of the information and the payroll department has to some reports  When the human resource staff enter an employee into the system, payroll also has a lot of information that they have to enter into their system © 2010 CMU-ISR ACME New Hire Process © 2010 CMU-ISR Task  Data should only be entered once into either system Once entered, the other system should be updated automatically  Any update in one system should result in an update in the other system, if applicable  The databases should be consistent within a few seconds once an update has taken place in one of the databases  Neither application can be modified to accommodate the data base consistency © 2010 CMU-ISR Deliverable  Provide ACME with an integrated system solution  Update the dashboard to reflect any changes in the system  Ensure that the dashboard does not display old data  Provide a document describing any operational constraints that must be observed so that the system will be consistent  Document all work! © 2010 CMU-ISR

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