Faculty of english11

FACULTY OF ENGLISH INTERNSHIP REPORT Supervisor : Nguyen Thi Bao Yen, M.A DA NANG – March 2024... DUY TAN UNIVERSITYDepartment : Faculty of English Internship Site : Ms... The organizat

FACULTY OF ENGLISH

INTERNSHIP REPORT Supervisor : Nguyen Thi Bao Yen, M.A

DA NANG – March 2024

DUY TAN UNIVERSITY

Department : Faculty of English

Internship Site : Ms Nguyen English Center, Da Nang,

Vietnam

Internship Period : From January 15th to March 10th , 2024

SUPERVISOR: NGUYEN THI BAO YEN, M.A

DA NANG, March 2024

TABLE OF CONTENTS

ACKNOWLEDGEMENT 1

PART I GENERAL INFORMATION OF THE INTERNSHIP SITE 1

1.1 Ms Nguyen English Center 1

1.2 The organization structures 3

PART II DESCRIPTION ABOUT STUDENT’S INTERNSHIP 5

2.1 Position overview and responsibility 5

2.2 Detailed job description: 6

PART III PERSONAL EXPERIENCE FROM INTERNSHIP 16

3.1 Personal advantages and disadvantages from internship process 16

3.2 Personal experience from internship process 17

PART IV FURTHER SUGGESTIONS FOR INTERNSHIP SITE AND UNIVERSITY 18

4.1 Suggestions for Internship Site 18

4.2 Suggestions for Faculty of English – Duy Tan University 18

SUPERVISOR’S COMMENTS

ACKNOWLEDGEMENT

To begin, I want to express my heartfelt gratitude to MS NGUYENENGLISH CENTER With the dedicated support of its employees, Isuccessfully completed my internship with minimal challenges The center'smanager personally guided me through my time there, and I'm deeplyappreciative of her kindness I dedicated a total of 6 weeks to my internship atthe Center, spanning from January 15th to March 10th, 2024

Secondly, I'd like to extend my thanks to all the teachers at Duy TanUniversity, particularly those in the English Faculty Their unwaveringenthusiasm during classes left a profound impact on me, and I am trulygrateful for the opportunity to learn from such passionate educators

Lastly, I want to express my sincere appreciation to my diligentsupervisor, Ms Nguyen Thi Bao Yen, for her meticulous oversight andencouragement She consistently provided guidance and constructivefeedback to improve my performance, for which I am truly thankful

It's undeniable that my knowledge and research abilities are stilldeveloping, and I am eager to receive any recommendations, guidance, orfeedback from all those who contributed to the success of my internship Isincerely thank you all and wish everyone a prosperous future

Best regards,

Student

Hoang Le Ngoc Han

PART I GENERAL INFORMATION OF THE INTERNSHIP

SITE1.1 Ms Nguyen English Center

Address: 239/2 Hai Phong Street, Hai Chau District, Da Nang City  Phone: 0707.1111.94

 Facebook: https://www.facebook.com/msnguyenenglish /

Website: http://msnguyenenglish.business.site/

1.1.1 General information

The trend of young people learning additional languages has gainedmomentum In today's world, there is a significant imperative to continuallydevelop and modernize oneself, given the vast scope of foreign languageknowledge Ms Nguyen actively seeks out and updates innovative andengaging lessons to expand the horizons of the center's students To facilitatethis, the English Center Ms Nguyen was formally established in 2017 underthe leadership of Director Thao Nguyen

Over time, the Center has attained notable successes andaccomplishments It places a strong emphasis on imparting foundationalEnglish skills to all students and fostering an environment where learningoccurs through enjoyable activities, ensuring the most effective studysessions Students at the center benefit from a combination of instruction fromboth foreign and local teachers, ensuring a well-rounded and valuable

1.1.2 Facilities

Generally, the center has a of total 9 classrooms and other facilities such

as offices, playing ground and test room Each room is equipped with allcutting-edge devices, namely projectors, air conditioners, and speakers Thecenter does not differ so much from ordinary schools since it can meet theneed of all pupils so each student studying here can feel the true pedagogicalsetting outside their schools

1.1.3 Customers

The target audience of the English Center is from all ages; however, theymostly focus on teaching kids The pupils come to learn with different desires,but they all revolve the sole purpose of enhancing their English ability Allstudents will be welcomed by the most passionate employee and be taught by

all the enthusiasm teachers In order to help the students improve, the teachers

here always exert themselves to create a very disciplined, instructive yet

comfortable environment to the students can fully develop here The most

considerable strategy of the center is to mold an environment where each

student belongs to a whole larger family

1.2 The organization structures

English Center Manager: Administrating the English language center.

It is most ideal to be someone with extensive expertise in center developing as

well as defining a clear pathway so the center can abide by

Personnel Personnel

Director

Marketing executive Accounting Consultant

Personnel Personnel Personnel

English Center Manager

Personnel

Director: Managing the training program’s quality and the teaching

team If needed, this person will also modify the curriculum, and adjust theapproaches to meet the pupils’ requirements

Marketing executive: Being in charge of carrying out the marketing

strategies established by the director and the head of the marketingdepartment They promote the center’s products, services, and image byutilizing technology, tactics, and approaches

Accounting: Checking the monthly revenue and managing all the

expenses Compile tax reports and finalize tax returns at the end of the fiscalyear Maintaining attendance records and create payroll for each studentspaying the tuition fee Keep accounting records in accordance withrequirements

Consultant: They are knowledgeable about the courses and they can

give the most useful and appropriate advice for each customer

PART II DESCRIPTION ABOUT STUDENT’S INTERNSHIP

2.1 Position overview and responsibility

Upon completing all mandatory courses at my university, I chose to take

on the role of a teaching assistant at an English center On my initial day, themanager briefed me on essential facility details such as course offerings andworking hours Throughout my internship, my primary responsibility wasdeveloping and delivering new lessons, exercises, and ideas, particularly forspeaking and reading classes Additionally, I often assumed the role ofteaching assistant in various classes Crafting new lessons from scratchallowed me to enhance my skills in research, compilation, and presentation Iactively participated in group meetings to discuss upcoming lectures orpresentations, which aided in overcoming my fear of public speaking.Furthermore, I diligently considered recommendations and suggestions from

my peers, manager, and instructors to minimize errors during this period Ibelieve internships are pivotal in shaping a student's career path post-graduation Typically, I worked 3 days a week Despite the multitude oftasks, I consistently received assistance from my colleagues, managers, andstaff, all of whom were supportive, constructive, and enthusiastic I amgrateful for the challenging internship experience and the knowledge andskills acquired along the journey

2.2 Detailed job description:

THE FIRST WEEK

Thursday

January 18th

- Being given the first tasks

- Editing and creating PowerPoint presentations for TOEIC lessons

I became habituatedwith the lessons beingtaught here

I acquired skills inclass organizationand management

As a senior at Duy Tan University, it was mandatory for me to complete

an internship before graduation With this requirement in mind, I carefullyselected a placement where I could excel and grow professionally Opting for

Ms Nguyen English Center turned out to be a wise and prudent decision.However, securing approval for the internship involved a nerve-wrackinginterview process that I still recall with trepidation Despite the anxiety andpressure I experienced during the interview, I was fortunate to begin myinternship as a teaching assistant, thanks to the support of Ms Nguyen and

Ms Dieu Their guidance provided me with invaluable knowledge andexperience, preparing me for the challenges that lay ahead

The first week of my internship at Ms Nguyen English Center was filledwith excitement and learning Ms Dieu provided me with essentialinformation about the center, including its rules and procedures, and assisted

me in creating a teaching project Gradually, I grew accustomed to myresponsibilities over the initial days Moreover, collaborating with colleagueshelped me develop essential soft skills

THE SECOND WEEK

wellThursday

January 25th

- Organizing ideas for students of speaking tests

- Giving essential vocabularies to fulfill the ideas

I familiarized myselfwith the lessons beingtaught here and

extensive vocabularyknowledge to myadvantage

Saturday

January 27th

- Supporting Ms An to teachgrade 3, guiding studentss with pronunciation and doing exercises

- Classifying books for students

- Cleaning up the classroom after class

I gained insight intoclassroom

management and hadsome fun workingwith the students

The second week at Ms Nguyen English Center marked a significantmilestone in my internship With each passing day, I felt more integrated intothe center's environment The teachers and staff, particularly Ms Nguyenherself, were exceptionally supportive whenever I encountered challengeswith my tasks In addition to organizing ideas, I was given the opportunity toactively participate in providing genuine academic assistance to studentswhenever they needed it.

As the second week progressed, my excitement grew, and I began to seemyself as an integral part of the center's team Successfully completing allassigned tasks boosted my confidence significantly and served as motivationfor me to passionately promote the beauty of the English language and ignitestudents' love for it

THE THIRD WEEK

Monday

January 29th

- Maintaining the cleanliness

of frequently used materials and surfaces

- Assisting teachers with attendance checks

- Being responsible to check

I had the opportunity

to conquer my fear ofcrowded spaces andpublic speaking byregularly standing infront of large groups

for students’ participation and questions

My communicationskills experiencedsignificant

improvementthrough theinteractions andconversations I hadwith students

Friday

February 2nd

- Checking my speaking book’s content for the last time

- Making a video of the students doing speaking activities

- Giving feedback on the students of speaking skills

to their parents

I got to talk with theparents about theirchildren educationalperformance at thecenter and this made

me communicatemore and moreopenly

The third week at Ms Nguyen English Center proved to be instrumental

in enhancing my pedagogical experience and knowledge I gradually becameaccustomed to the dynamics of a classroom and learned effective classroommanagement techniques Although my initial attempts at being a teachingassistant were not flawless, the supportive and friendly teachers at the centerguided me through the lessons

Having the chance to be present in classes allowed me to conquer myfear of speaking in front of large groups Additionally, serving as a teachingassistant enabled me to form deeper connections with my students I

discovered that I could inspire them to continue their journey of learning theEnglish language.

THE FOURTH WEEK

Wednesday

February 21st

- Assisting students in determining their learning pathways

- Conducting pair tutoring sessions with students

- Communicating with parentsregarding their children's performance

I gained the skill ofsuggesting suitableeducational pathwaysfor individual studentsbased on theirinterests

I acquired the ability tocommunicate closelywith students

I was aware of manyteaching methods used

by different teachers

February 24th

- Printing studying materials

to help the students prepare for the lessons before class

- Looking for new ideas to make a new reading exercise

- Maintaining the hygiene in each classroom

I eventually learnedhow to use a printereffectively

I improved mymaterial- searchingand differentiatingskills

During the fourth week of my internship at Ms Nguyen English Center,

I dedicated myself to absorbing all the knowledge and experience imparted bythe teachers Additionally, providing individual tutoring to each student in aclass contributed to the improvement of both my pedagogical andcommunication skills, which are crucial for my desired career path as ateacher

As part of our responsibilities, all interns were tasked with developingnew lessons for the center, including introducing new vocabulary andexercises I took this opportunity to leverage my well-honed English languageproficiency to create engaging lessons tailored to the students' current level.This endeavor posed a challenge as it required not only sourcing appropriatevocabulary but also formatting the content into a Word document Despite thedifficulty, this task proved to be constructive in my pursuit of becoming ateacher

THE FIFTH WEEK

Monday

February 26th

- Welcoming students to the classes and checking the attendance

- Finalizing the lessons that Ihad composed in the fourthweek

I finally learned how

to compose acomplete lesson fromscratches

Wednesday

February 28th

- Doing the role of teaching assistant for a foreign teacher

- Maintaining the discipline

of a class

- Assessing the students’

knowledge and abilities

I had the opportunity

to make use of mymajor at universityand also got manyadvices from theforeign teachers

March 1st

- Making presentations based

on the lessons I had composed

- Preparing studying materials for the students

- Consulting potential students who are interested

in learning English at the center

I enhanced manymore features ofPower Point and do itmore efficiently

The fifth week at the center proved to be the most challenging for me.Despite being tasked with multiple responsibilities throughout the week, withthe support of my fellow interns and instructor, I managed to complete themall successfully Despite the struggles I faced, I found this week to be the mostcaptivating of all Not only did I have the opportunity to utilize my Englishskills for translation and interpretation, but I also assumed the role of a realteacher for one class, laying the foundation for my dream of becoming aneducator

THE SIXTH WEEK

(04/03/2024 - 10/03/2024)

I went to MS NGUYEN ENGLISH CENTER 3 days per week

Working schedule: Monday : 6 p.m – 9 p.m

Wednesday : 3 p.m – 6 p.m Sunday : 3 p.m – 6 p.m